About us

Our hotel has been part of the world renowned European Molecular Biology Laboratory (EMBL) in Heidelberg for more than 35 years. The many scientists and visitors to EMBL, business travellers and tourists appreciate the timeless style and personal service.

Most of our staff have been with us for many years and are fluent in several languages.

Hotel ISG

Our Claim

If you want to have happy guests, it is best to start with employee satisfaction, mutual respect, and recognition of each individual's achievements. When all employees feel valued, can contribute their ideas, and good working conditions are in place, daily tasks are performed with joy and commitment.

Our employees are the heart of our hotel – their dedication, energy, and friendliness lay the foundation for our success. We work professionally in a family-like atmosphere and have been collaborating for years in some cases. This benefits our guests, who feel exceptionally well cared for in our establishment.

Our goal is to be one of the best 3-star superior hotels in Heidelberg and the surrounding area while maintaining our unique style. In our hotel, international and national guests, staff, and suppliers come together – their well-being is our top priority.

To continually delight our guests, we fulfill all wishes and expectations competently, unobtrusively, and with genuine warmth. The special attentions, combined with the small pleasures of life, make a personal difference for our guests and show them how important they are to us. During your visit to our hotel, we want to give you the feeling of coming home.